Dear passengers,

Kosice Airport apologises for any complications regarding your damaged or undelivered baggage. However, we are here to help you resolve this situation.

If your baggage has not been delivered upon arrival, or if it has arrived damaged, it is essential that you contact the Baggage Claim Office located directly in the Arrivals Hall immediately.

In order to proceed with your claim, you will need a completed Property Irregularity Report (PIR) with your personal reference number. You should then contact the airline or insurance company using this reference number.

Each airline has its own rules and procedures, so it is important that you receive accurate and specific information to help you deal with your case.

If you have any questions or require further information, please do not hesitate to contact us.

An emergency telephone number is available for urgent situations. For other enquiries, particularly those relating to information, please send us an email. We will get back to you as soon as possible to help resolve your query.

Contact details

Phone: +421 55 68 32 360

Mobile phone: +421 918 111 750

E-mail: [email protected]